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Frequently Asked Questions (Help)

  • To get answers for website questions, please click on below links.
  • If you have sewing related questions, please ask on our online forum here.
  • If you don't find your website question's answer, please contact us here.

The below page is categorized in the following sections:

  • Website Issues
  • General Information About eSewingWorkshop.com
  • Using Project Photo Albums

Website Issues:
If you are having issues using the website
or watching videos please
click below.

Videos are not playing.

If your website browser software is not playing eSewingWorkshop.com online videos, please try installing and using a different website browser.

We would recommend the Free FireFox website browser software, as it's a very reliable and stable website browser. To download and install the Free FireFox website browser software to your computer, please click here.

How come I'm not receiving emails from eSewingWorkshop.com?

Please check your Spam or Junk mail folder. If our email is in your Spam or Junk mail folder, please click on it and add our email address (info@eSewingWorkshop.com) to your contact list to make sure you receive future email from us in your email Inbox. This way you will receive news, updates and special offer emails.

If you don't find an email from us in your Inbox, you might also have entered your e-mail address incorrectly in the online signup form. Please retry signup if you entered the wrong email address.

If you are experiencing any other issues or have questions please contact us by clicking here.

I lost or forgot my eSewingWorkshop username or password, what can I do?

If you forgot or lost your Membership username or password we can email it to you. To have us send your username and password to your email inbox now, click here.

I'm getting an "Error" message when trying to watch a video. What can I do?

If you are receiving an "Error" message when trying to watch a video, please wait a few minutes and reload the webpage and it should work. If you continue to have any issues, please email us here and let us know what error you are receiving. We will get back to you shortly.

How do I enable JavaScript in my browser?

In order to watch eSewingWorkshop online video lessons, you will need to have JavaScript enabled in your browser. To do so, please follow the instructions below depending on your web browser:

Internet Explorer for Windows From the "Tools" menu of IE, select the "Internet Options". Click on the "Security" tab. Make sure the "Internet" globe icon is highlighted. Click on the "Custom Level..." button to bring up the security options for your browser. Search through the menu for the "Active scripting" option. Make sure "Enable" is selected. Click the "OK" button. Close this window and click the "Refresh (F5)" button of the page requiring Javascript.
Firefox for Windows From the "Tools" menu of Firefox, select "Options...". Select the "Content" tab and check the "Enable JavaScript" option. Click "OK" to close this window, then click the "Reload current page" button of the page requiring Javascript.
Safari for Macintosh Go to and select the "Preferences..." option in the "Safari" menu. Click on the "Security" icon in the top row of preference options. Under the "Web Content:" category, make sure the "Enable JavaScript" box is checked. Close this window and click the "Reload" button of the page requiring Javascript.
Safari for Windows From the pull down menu that looks like a gear, select the "Preferences..." option. Click on the "Security" icon in the top row of preference options. Under the "Web Content:" category, make sure the "Enable JavaScript" box is checked. Close this window and click the "Reload" button of the page requiring Javascript.
Firefox for Macintosh Choose "Preferences..." under Firefox's menu bar. Select the "Content" tab and check the "Enable JavaScript" option. Close this window and click the "Reload current page" button of the page requiring Javascript.
Why does my streaming video keep pausing?

Please note that you need a high speed internet connection to stream videos from eSewingWorkshop.com. At least a 1mb connection is recommended. Please contact your internet service provider to find out what kind of internet connection you have or upgrade it to play videos without interruptions.

I have a 56k connection or the movies are very slow to load up.

Please note that you need a high speed internet connection to stream videos from eSewingWorkshop.com. At least a 1mb connection is recommended. Please contact your internet service provider to upgrade it to play videos without interruptions.

My web browser is crashing while on eSewingWorkshop.com. What can I do?

If your website browser software is crashing while trying to use eSewingWorkshop.com or watching videos, please try installing and using a different website browser.

We would recommend the Free FireFox website browser software, as it's a very reliable and stable website browser. To download and install the Free FireFox website browser software to your computer, please click here.

I received this error message: "Your browser cookies are not enabled".

We require that cookies are acceptable in order to login. Please enable your browser cookies and then close and restart your browser to login".

To enable cookies in Firefox, go to the Tools menu and select Options. Under the Privacy tab, click to expand the Cookies heading and reveal the full menu. Check the box "Allow sites to set cookies." Click OK.

In Internet Explorer (IE), go to the Tools menu and select Internet Options. Under the Privacy tab, make sure the slider is set to Medium (the default setting for IE). Click OK.

In Safari, go to the Safari menu and select Preferences. Under the Security tab, set the Accept Cookies preference to Always. Close the Preferences window.

Close and restart your browser. If you still receive the "enable cookies" message, check the clock on your computer. Make sure the date and time are correct and then login again. This should resolve the problem.

How do I contact your Customer Service or Technical Support Departments?

Through our contact page on the site, here. We will answer any of your questions and requests for new videos.


General information about eSewingWorkshop:
If you have general questions, please click below.

How does eSewingWorkshop work?

Learn anytime 24/7 with our detailed and easy step by step online video lesson library.
Whether you're a beginner or advanced, move ahead in your skills and gain confidence in
sewing and fashion design on your schedule and at your pace using our Online Video Learning Library.

Please start by trying "Free Sample" video chapters in our Online Video Learning Library. Then become a Member to get unlimited and full access to all online video lessons.
When videos are added to our Online Library - Members are notified by email.

For less than a $1 a day, instantly watch video lessons in our Online Video Learning Library streaming over the Internet to your computer or any mobile device that can stream from the internet, including mobile devices like iPhones, iPads and Androids.

You can watch instantly on your PC or Mac and we also have DVD video versions available from our Online Sewing DVD Store.

What's the selection like?

We have hundreds of video lesson chapters available 24 hours day. Plus, we're continually working to add more to our Online Video Learning Library.

To see our full list of video lessons, please click here.

What kind of Membership options do you have?

We have Free or Full Access Memberships.

To learn more about eSewingWorkshop.com Membership options, please click here.

What are the benefits of eSewingWorkshop.com?

To learn more about the benefits of eSewingWorkshop.com Membership please click here.

Can I really cancel anytime?

To prevent interruption of your website access our Memberships automatically renew. You can easily cancel your Subscription's auto renewal anytime from your "My Account" page (after Loging In). There are no cancellation fees or commitments.

Is eSewingWorkshop really unlimited?

Yes! Watch as often as you want, anytime you want - 24/7.

How do I watch instantly?

You can watch instantly with your computer or any other device that can stream videos from websites, including on Apple iPhones and iPads.

Can I Log in to the eSewingWorkshop.com from any computer?

Yes, you can Log into our website and access our Online Video Learning Library from any internet-connected computer or device. However, you can only be singed-in one computer at a time.

What are the advantages of joining eSewingWorkshop.com?

Members can access all our videos 24 hours a day, 7 days a week, online. In addition Members enjoy all the new videos that are posted online and are able to communicate with other Members in our Discussion Forum. The lessons can be viewed online as streaming video or with DVDs available from our online store. A high-speed internet connection is required - we recommend at least 1mb download speed.

How much does eSewingWorkshop cost?

We have affordable Memberships, to learn more or Sign-up, please click here.

How do I Sign-up?

You can Sign-up for a Membership Online or by Phone. To learn more or Sign-up, please click here.

I have a Free Membership. How do I upgrade to a Full Access Membership?

You can upgrade to a Full Access Membership by loging-in, then adding a Membership by clicking here.

How do I find out what kind of kind of Membership I have?

You can find out what kind of Membership you have from your "My Account" page, then clicking on the "View your membership history" link under the "Manage Your Account" box. To Log-in now and view your Membership history, please click here.

My E-mail address has changed, how do I change it on your website?

You can change your E-mail address from your "My Account" page, then clicking on the "Change your email / password " link under the "Manage Your Account" box. To Login-in now and update your E-mail address, please click here. After your E-mail address has been updated, you will automatically receive new E-mails from eSewingWorkshop there.

Credit Card expired or did you get a new one? Update it easily.

To avoid interruption of your Membership, please visit your PayPal.com page
and update your credit card information.

Supporting eSewingWorkshop helps us bring you the learning programs you love.

How will the charge appear on my Credit Card statement?

If you signed up with your credit card, it will appear as "eSewingWorkshop".

Do you offer educational discounts for students or educators?

Yes, as and educational website, we do our best to provide access to students and educators. We provide discounts for educators and institutions to provide for their students. These discounts will provide (5 users and up) volume discounts of 20% to 50% based on the number of Memberships needed. Please contact us regarding any volume discount you are interested in here.

How do I cancel a Membership automatic renewal?

You can easily cancel online 24 hours a day from your "My Account" page (after Loging-in). There are no cancellation fees, although there are no refunds for partial Memberships.

What’s the best way to keep up to date on new videos, etc.?

Once new videos are posted, an email will be sent to all our Members. We will never sell or share your email address with other companies.

Please check your Spam or Junk mail folder. If our email is in your Spam or Junk mail folder, please click on it and add our email address (info@eSewingWorkshop.com) to your contact list to make sure you receive future email from us in your email Inbox. This way you will receive news, updates and special offer emails.

If you don't find an email from us in your Inbox, you might also have entered your e-mail address incorrectly in the online signup form. Please contact us if you think you may have entered the wrong email address.


Using Project Photo Albums:
If you have questions regarding creating or managing
Project Photo Albums, please
click below.

How do I create or manage a Photo Album?

In the below section you will find information on:

  • Creating a new Photo Album
  • Viewing or adding Photos in your Photo Albums (after creating them)
  • Commenting on a Photo Album or a Photo inside a Photo Album
  • Deleting a Photo inside an Album
  • Deleting a whole Photo Album with its individual Photos

We have recently added a Photo Album feature to the website. The new Photo Album feature will allow you to easily share your sewing projects with eSewingWorkshop.com’s community and get feedback from members on our Project Photo Albums page located in the top "Community" menu link.

Please try to add images to Photo Albums that are related in some way. For example you could make one Photo Album for a skirt project and another Photo Album for a dress project, each Photo Album can have multiple photos. For example full shots showing the whole garment from multiple angles and close up shots showing details.

To learn how to take great photos of you projects before posting them on eSewingWorkshop, click here. Note: After taking photos with your digital camera transfer them to your computer so you can upload them to an eSewingWorkshop Photo Album. To learn how to transfer your photos from your digital camera to your computer, please read your digital camera's manual.

You can upload photos of any size and larger photos will look better. Our website will scale the photo automatically to fit the screen. If you are experiencing any difficulty uploading your sewing project photos or have questions, please email us your username, photos and a project description of the Photo Album to info@eSewingWorkshop.com and we will create the Photo Album for you.

To create a new Photo Album, follow the below instructions:

  1. Log into your account by clicking here.
  2. Click on the “My Profile + Account” link at the top right of the page.
  3. Click on the “Create a Photo Album” link on the right side of the page.
  4. Name the “Photo Album” and enter an optional “Description” with some details.
  5. Then click the "Save" button, at the bottom of the page.
  6. Click on the “Upload Images” tab at the top to select images on your computer.
  7. Click on the below "Browse" buttons. Note: add one image per "Browse" button.
  8. After you have Browsed and selected images, click on the below "Submit Images" button.
    Note: it might take up to a few minutes to upload your images, depending on the image file sizes.
  9. Once images have been uploaded. Browse down and add a “Photo Title” and “Description” for each uploaded image to replace the default file name that might be something like “image.jpg”.
  10. Select which image you would like to be on the cover of this Photo Album by clicking on one circle to the right.
  11. Then click the below "Save" button. Repeat the process to add more Photo Albums.

To view or add Photos in your Photo Albums, follow the below instructions:

  1. Log into your account by clicking here.
  2. Click on the “My Profile + Account” link at the top right of the page.
  3. Click on the "Photos" tab at the top of the page.
  4. One this page you will see all Photos and Photo Albums uploaded by you.
    Note: If you don't see any photos, it's because none have been added by you yet.
  5. If you click on a cover thumbnail in the box on the right labeled "Photo Albums" you will be able to upload more photos by clicking on the "Upload Images" tab at the top.

To comment on a Photo Album or a Photo inside a Photo Album, 
follow the below instructions:

You can add comments to both Photo Albums and individual Photos inside an Album.

  1. Log into your account by clicking here.
  2. Hover your mouse over the "Community" top navigation link.
  3. Click on "Member Project Photo Albums" link from the drop down menu.
  4. Click on a Photo Album cover then at the bottom of the page, click on the "Add new comment" link and enter a comment, then click on "Preview", then " Save" buttons.
  5. To add a comment to a specific Photo in a Photo Album, click on a Photo thumbnail inside a Photo Album then click on the "Add new comment" link under the full size image at the bottom of the page and enter a comment, then click on "Preview", then " Save" buttons.

To delete a Photo inside an Album, follow the below instructions:

  1. Log into your account by clicking here.
  2. Click on the “My Profile + Account” link at the top right of the page.
  3. Click on the "Photos" tab at the top of the page.
  4. On this page you will see all Photos on the left and Photo Albums on the right..
  5. Click on a Photo in the left box.
  6. Click on the "Edit" tab at the top of the new page.
  7. Click on the "Delete" button at the bottom of the page.
  8. Then confirm the action by clicking on the "Delete" button.

To delete a Photo Album, follow the below instructions:

  1. Log into your account by clicking here.
  2. Click on the “My Profile + Account” link at the top right of the page.
  3. Click on the "Photos" tab at the top of the page.
  4. On this page you will see all Photos and Photo Albums uploaded by you.
  5. Click on a Photo Album cover image in the right box.
  6. Click on the "Edit" tab at the top of the new page.
  7. Click on the "Delete" button at the bottom of the page.
  8. Then confirm the action by clicking on the "Delete" button.

If you have any questions or concerns, please contact us.

How do I take great photos?

Here are 5 simple tips to get you on your way to taking better pictures.

  1. Get both full and up close shots.
    • This will help your Photo Album have photos of the whole project as well as any details you want to show.
  2. Use a plain background.
    • Before taking a picture check what's behind your subject.
    • Lookout for objects sprouting from your subject.
  3. Use flash outdoors and indoors.
    • Use the flash setting on the camera to improve your pictures.
    • Use it in bright sunlight to lighten dark shadows under the creases and folds, especially when the sun is directly overhead or behind your subject.
    • Use it on cloudy days, to brighten up subjects and make them stand out from the background.
  4. Lock the focus.
    • Lock the focus to create a sharp picture of off-center subjects.
      1. Center the subject.
      2. Press the shutter button half way down.
      3. Re-frame your picture (while still holding the shutter button).
      4. Finish by pressing the shutter button all the way.
  5. Watch the light.
    • Great light makes great pictures. Study the effects of light in your pictures.


Note: 
After taking photos with your digital camera transfer them to your computer so you can upload them to an eSewingWorkshop Photo Album. To learn how to transfer your photos from your digital camera to your computer, please read your digital camera's manual.

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Member Testimonials

"Thank you for providing such a helpful and necessary resource. Now my young daughter and I can learn together, right here at home."

Kim - Chicago, Illinois

"I really do love that everything is so detailed and it is not assumed that the viewer is going to understand something, that is especially important to someone like me!"

Halle - Locust, N. Carolina

"I have been hemming pants for over 30 years and finally I now know the correct way. Thank you."

Volpen - Brampton, Ontario


Read more testimonials here.

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