Image Picker (clearing web browser cache)

1 reply [Last post]
Fri, 10/26/2012 - 05:41
WOWMOM
User offline. Last seen 10 years 46 weeks ago. Offline
Joined: 10/11/2012
Posts: 13

I'm not sure whether this has to do with me, but the "Image Picker" for messages in the Discussion Forum does not seem to work.  Please advise.

 

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Fri, 10/26/2012 - 13:09
#1
Support
User offline. Last seen 8 years 1 week ago. Offline
Joined: 11/02/2011
Posts: 3
RE: Image Picker

Hi

Thanks for letting us know about this issue you are having. We have been doing some website updates and a previous version of some files might be causing this. Please try again now and if it doesn't work you might need to clear your web browser's cache by following the below instructions. Pardon any inconvenience this may have caused. Please let me know if you have any questions.

Best regards,
Andy J

eSewingWorkshop.com Support


Notes:

  • If you don't see instructions below for your specific version or browser, search your browser's Help menu for "clear cache". If you're unsure what browser version you're using, from the Help menu, select About [browser name]. In Internet Explorer and Firefox, if you don't see the menu bar, press Alt.
  • When troubleshooting issues with any website, after clearing your browser's cache and cookies, exit your browser completely before attempting to access the site again. In Windows, close all your browser windows; in Mac OS X, quit (Command-q) your browser.

On this page:

About cache, cookies, and history

Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (including any images) from the remote web site each time you click Back or Forward. You should periodically clear the cache to allow your browser to function more efficiently.

A cookie is a file created by a web browser, at the request of a web site, that is then stored on a computer. These files typically store user-specific information such as selections in a form, shopping cart contents, or authentication data. Browsers will normally clear cookies that reach a certain age, but clearing them manually may solve problems with web sites or your browser.

A browser's history is a log of sites that you visit. When you press a browser's Back button, you are moving back one entry in the history log. Browsers will normally clear their history at regular intervals, but you may want to clear it manually for privacy reasons.

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Internet Explorer 9 and 8

  1. Click Tools, and select Delete Browsing History... .
  2. Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
  3. Click Delete.

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Internet Explorer 7

  1. From the Tools menu in the upper right, select Delete Browsing History... .
  2. To delete your cache, click Delete files... .

    To delete your cookies, click Delete cookies... .

    To delete your history, click Delete history... .

  3. Click Close, and then click OK to exit.

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Firefox 3.5 and above for Windows

  1. From the Tools menu, select Clear Recent History... . Alternatively, in Firefox 4 and above, you can also click the orange Firefox button, and then select Clear Recent History from the History menu.
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.

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Firefox 3 for Windows

  1. From the Tools menu, select Clear Recent History... , and then select the items you want to delete (e.g., Browsing & Download History, Cache, Cookies).
  2. Click Clear Recent History... .

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Chrome

  1. In the browser bar, enter: chrome://settings/clearBrowserData
  2. Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).

    From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.

  3. Click Clear browsing data.

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Safari

  1. From the Safari menu, select Reset Safari... .
  2. From the menu, select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data covers both cookies and cache.

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Firefox 3.5 and above for Mac OS X

  1. From the Tools menu, select Clear Recent History.
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Click the down arrow next to "Details" to choose which elements to clear. Click Clear Now.

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Firefox 3 for Mac OS X

  1. In Firefox, from the Tools menu, select Clear Recent History.
  2. Select the elements you want to clear (e.g., Browsing & Download History, Cache, Cookies), and then click Clear Private Data Now.

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